Posts

Showing posts from January, 2009

How can I complain?

When working in the Tourism sector it is very common to receive oral and written complaints as tourists often complain about some aspects of their holidays. In order to be prepared, let´s have a look at how you can complain in English in an oral or written form and also how you are supposed to answer complaints properly. Written and Oral Complaints View more presentations or upload your own. (tags: english complaints )